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How to update the Disconnected Mailbox list in Exchange 2007

August 14th, 2009 Posted in Exchange server, Mail server, Windows

Sometimes, we need to delete/remove a mailbox from one user account and reconnect it to other user account. When we delete/remove mailbox from Exchange 2007, we can’t see it immediately in the Disconnected Mailbox list under Recipient Configuration.  In Exchange 2007, there is no GUI facility like “Run Clean Up Agent” in Exchange 2003.

To update the Disconnected Mailbox list, we need to use cmdlet in the Exchange Management Shell.  Use the Clean-MailboxDatabase cmdlet against the mailbox database it was in.

Here is how to do it:

1.  First, let’s list the Mailbox Databases that we have using the Get-MailboxDatabase cmdlet.

[PS] C:\> Get-MailboxDatabase

Name                Server        StorageGroup            Recovery
----                ------        ------------            --------
Mailbox Database    Server1       First Storage Group     False
Executive Database  Server1       Second Storage Group    False
Mailbox Database    Server2       First Storage Group     False
Partner Database    Server2       Second Storage Group    False

2.  Clean up the database.  To clean up specific database on specific server, use these cmdlet:

[PS] C:\> Clean-MailboxDatabase “Server1\Mailbox Database”

[PS] C:\> Clean-MailboxDatabase “Server2\Partner Database”

After running the cmdlet you will see the disconnected mailbox in the Disconnected Mailbox list.

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2 Responses to “How to update the Disconnected Mailbox list in Exchange 2007”

  1. Fauzi Says:

    Apa kabar, nama sy Fauzi,

    Lagi problem client exchange 2007 nih, statusnya Disconnect terus. Belum terpecahkan.

    1. Apakah solusinya harus melakukan patch pada server exchange 2003?

    2. Get-MailboxDatabase bisa didapat darimana ya?.

    Bagaimana cara agar sebuah account tidak disconnect lagi ya?.

    Terimakasih,
    Fauzi di Jakarta.


  2. admin Says:

    @Fauzi:
    Servernya Exchange 2007 atau 2003? Pakai email client apa?
    Status disconnect tsb muncul di mana? Apakah maksudnya client disconnect saat akses server? Mungkin masalah konektivitas.
    Get-MailboxDatabase adalah cmdlet yg dijalankan dalam Exchange Management Shell di Exchange 2007.


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